Integrated Technology Group (ITG) is seeking an Associate Technical Writer in (Cairo - Egypt).
The Associate Technical Writer will be responsible for producing and maintaining technical documentation, tutorials and general learning materials for software products, services and processes.
Responsibilities:
- Produce user guides, guidelines, and training materials for desktop, mobile, and web-enabled applications in various languages, primarily Arabic and English. Formats include documents, PDFs, online help files, HTML, and videos.
- Proofread guides to track incorrect statements, alert messages, instructions, and spelling mistakes available, and suggest corrections.
- Edit and finalize documents to make them ready for publication and distribution to customers.
- Design and develop product feature lists, function lists, write-ups, document templates, QCPs and forms.
- Provide translation services of documents, brochures, videos, PowerPoint presentations, and company communications to internal clients – mainly from English to Arabic and vice versa
- Provide advice on the appropriate use of language in products and product documentation.
- Provide language support to other departments regarding grammar, spelling, and sentence structure.
- Work with cross-functional teams to gather, organize and document information, and maintain project-related documentation.
- Maintain accurate records and files of work and revisions. Submit work status updates to management.
- Complete special projects and assignments as needed.
Required Skills
- Excellent written and verbal communication skills (Arabic & English).
- Excellent editing skills, with attention to detail, consistency and a strong focus on quality.
- Excellent communication skills, and ability to communicate effectively with individuals at all levels, with appropriate discretion where required.
- Strong ability to follow established standards.
- Advanced proofreading, indexing, document design and document publishing skills.
- Excellent knowledge of Microsoft Office.
- Good knowledge of graphical tools such as SnagIt and Paint Shop Pro, etc.
- Excellent research, planning and analytical skills.
- Excellent project and time management skills.
- Flexibility and a proven ability to work well under pressure.
- Self-motivated, practical, proactive, and solution-oriented.
- High degree of commitment, engagement and independence.
- Organizational, multi-tasking, interpersonal, and problem-solving skills.
Qualifications and Experience:
- Bachelor's degree in Computer Science, Computer Information Systems, or Translation with some technical training or any other related field.
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